Water Damage Restoration & Emergency Flood Cleanup | Virginia Beach
24/7 Emergency Response | IICRC Certified | Direct Insurance Billing
Get a Free, No-Obligation Quote
Your information is 100% secure.
Your Local, Trusted Restoration Experts
Specialized in water, personalized for you.
Tidewater Restoration is a locally owned water damage restoration company founded in 2018 by Alex Chriscoe. After years in the industry, Alex saw a need for a Virginia Beach restoration service that offered a personal, quality-focused alternative to large franchises. We’re not a national chain—we’re your neighbors.
Whether you need emergency water removal, flooded basement cleanup, or routine carpet cleaning, our mission is simple: provide honest work and treat every client like family. We are licensed, bonded, and insured, and our commitment to the Hampton Roads community drives everything we do.
Our Water Damage & Property Restoration Services
From emergency water extraction after a flood to routine deep cleaning, our IICRC-certified team handles all aspects of property restoration in the Hampton Roads area.
Water Damage Restoration
Our 24/7 rapid response team handles flooded basements, emergency water removal, burst pipes, and complete water damage cleanup. Fast extraction and structural drying to prevent mold.
Mold Remediation
We address mold after water damage with professional inspection, containment, and removal, ensuring your home’s air is safe to breathe.
Sewage Cleanup
Our sewage backup cleanup services safely remove hazardous waste and decontaminate your property, protecting your family’s health.
Carpet Cleaning
Our professional carpet cleaning and carpet steam cleaning removes tough stains and odors, including after water damage.
Flooded Basement? We’re Here 24/7
Basements flood fast in Virginia Beach. Water from heavy rain, burst pipes, or sewage backups can cause thousands in damage within hours. Our emergency water removal team responds immediately to extract standing water, dry your basement completely, and prevent dangerous mold growth.
- Fast water extraction & removal
- Industrial dehumidifiers & air movers
- Mold prevention & treatment
- Direct insurance billing
Why Choose Us for Water Damage Restoration in Virginia Beach?
As an IICRC-certified, locally owned company, we offer 24/7 emergency response and direct insurance billing to make your property restoration process as seamless as possible.
IICRC-Certified Professionals
Our team holds the industry’s highest certifications, ensuring your property is handled with expertise and care.
Direct Insurance Billing
We work with all insurance providers. We handle your water damage insurance claim directly to make the process stress-free.
24/7 Emergency Response
Our team is on standby 24/7 for immediate dispatch for any flood cleanup in Virginia Beach.
Trusted by Your Neighbors
“Arrived at work to a burst pipe flood. I called, he answered immediately and was on site in 20 minutes. As soon as he exhibited his level of training and knowledge, I knew we would be okay. He handled it with calm professionalism. Highly recommend!”
— Ginny B., Virginia Beach
“Alex’s communication and guidance was invaluable during a stressful time. He handled everything, including the insurance, and takes real pride in his work. We highly recommend him for any restoration or cleaning needs!”
— Marie B., Virginia Beach
Frequently Asked Questions
What is the water damage restoration process?
Our process follows strict IICRC standards, starting with a detailed inspection, followed by water extraction, structural drying and dehumidifying, deep cleaning and sanitizing, and finally, complete restoration and repairs to get your property back to its pre-loss condition.
How much does water damage restoration cost?
The cost varies depending on the extent of the damage, the type of water, and the materials affected. We provide a comprehensive, transparent, and no-obligation estimate after our initial inspection so you know exactly what to expect.
Do you work with insurance companies?
Yes! We have extensive experience working with all major insurance companies. We can bill them directly and help you navigate the claims process, handling the paperwork so you can focus on what matters most.
Do you handle flooded basements?
Absolutely. Flooded basement cleanup is one of our primary emergency services. We offer 24/7 rapid response for water removal, drying, and mold prevention in basements across Virginia Beach and Hampton Roads.
What areas do you serve?
We provide emergency water damage restoration and cleaning services throughout the Hampton Roads area, including Virginia Beach, Chesapeake, Norfolk, Portsmouth, and Suffolk.
What should I do immediately after finding water damage?
Your safety is the first priority. If it’s safe, turn off the water main and electricity to the affected area. Avoid using household vacuums to remove water. Move any sensitive items to a dry spot and call a certified professional like us immediately to prevent secondary damage and mold growth.
Tidewater Restoration Blog & Resources
Expert answers to your questions about water damage restoration, flood cleanup, and mold remediation in Virginia Beach. Get tips to protect your property and make informed decisions when disaster strikes.
What to Do Immediately After Water Damage in Virginia Beach
Discovering a leak or flood is stressful. Here are the first 5 steps every Hampton Roads homeowner should take to ensure safety and minimize damage…
Read More →
How Much Does Water Damage Restoration Cost in Hampton Roads?
The cost of water damage cleanup varies. We break down the factors that influence pricing and explain how we work with your insurance…
Read More →
How Pro Cleaning Extends Carpet Life
Think vacuuming is enough? Discover how professional deep cleaning removes abrasive dirt that degrades fibers, saving you money long-term.
Read More →Facing a Water Damage Emergency?
Damage gets worse with every minute. Call our 24/7 emergency line now for immediate dispatch for water damage cleanup, flooded basement rescue, or sewage removal in Virginia Beach.
(757) 289-5831